Backing up the Configuration Database
Complete these steps:
1. Create a directory on a local drive.
Ensure that the drive has enough available disk space to support the backup of your
configuration database. This example creates a directory called LOADER on the c:\ drive.
Note: Configuration databases can vary drastically in size from one customer to another.
The size ranges from a small configuration of about 15 MB to 150 MB on the larger side.
If you are about to back up your configuration for the first time, and you are uncertain of the
size of your configuration, plan for at least double the amount of the higher number
on the drive where you want to store the backup. For example, plan for about 300 MB.
2. Launch ICMDBA.exe.
Navigate to the BIN directory for Cisco ICM in order to locate the executable. By default, the
BIN directory resides on the c:\ drive and the full path for the executable is c:\icm\bin.You
can use Windows Explorer in order to navigate to ICMDBA.exe (see
Figure 1 – Path to ICMDBA.exe
3. Double-click ICMDBA.exe. The ICMDBA program application launches, and an
application window appears (see Figure 2):
4. Expand Instances in order to locate your Customer Instance. In most cases, only one
instance name exists, and you can easily identify the instance name.
5. Drill down under your Customer Instance to the database (see Figure 3).
6. Choose Data > Export from the menu bar.
Figure 3 – Drill Down to the Database, and Select Data > Export
The Export data from window appears (see Figure 4).
Figure 4 – The Export Data from Window
Check the Lockout Changes box if you want to ensure that changes cannot be
made to the database during the export operation.
Check the Truncate Config Message Log box if you want to truncate the
Config_Message_Log table in the Logger database.
The default value in the Data type field is Configuration. The default Destination Path is
7. Click Browse in order to navigate to the directory you created earlier.
8. Click Export when you are ready to begin the backup.
9. Click Start in the application window. The export begins.
An export completion message appears after successful export of data.
Figure 5 – Export Completion Message
10. Click OK, and exit ICMDBA.
Open a Windows Explorer session in order to verify the successful backup of the configuration
data. Navigate to the directory you created and verify whether the data files exist. The amount
of space that the combined files take up on your hard disk must accurately reflect the size of
your ICM configuration.