IP Telephony & Contact Center Architects

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Telecom Abbreviation

CLIP : Calling Line Identification Presentation CLIR: Calling Line Identification Restriction COLP: Connected Line Identification Presentation COLR: Connected Line Identification Restriction CFU: Call Forwarding Unconditional CFB: Call Forwarding Busy CFNRy: Call Forwarding No Reply CFNRc: Call Forwarding Not Reachable ECT:… Continue Reading →

hundred call second or centum call second (CCS)

The hundred call second — also known as the centum call second (CCS) — is a unit of telecommunications traffic density that is the equivalent of one call (including call attempts and holding time) in a specific channel for 100… Continue Reading →

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