Download Complete Whitepaper : https://drive.google.com/file/d/0B-I0ckywnDJfV0ZoNWZhLUxPN2RHcWlCX09wdlFJd0pRdEow/view?usp=sharing_eid
Hosted contact centre services can help to address a longstanding set of problems faced by enterprises using the premise-based model. Firstly, premise-based contact centre infrastructure is costly for enterprises to build and maintain, requiring significant CAPEX outlay. This problem is… Continue Reading →
