IP Telephony & Contact Center Architects

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Sip trunking – future of tomorrow communications

SIP Trunking Service Providers Components

“If it works, why should I care?” Don’t make the common mistake of believing multi-tenancy is the same as multi-user or multi- enterprise clouds: “Multi tenancy Vs Multi Instance in CCaaS / UCaaS clouds..

Download Complete Whitepaper : https://drive.google.com/file/d/0B-I0ckywnDJfV0ZoNWZhLUxPN2RHcWlCX09wdlFJd0pRdEow/view?usp=sharing_eid

Voice eXtensible Markup Language (VoiceXML)

The Voice eXtensible Markup Language (VoiceXML) is an XML-based, industry-standard language for creating voice applications, much as HTML is a language for developing visual applications. VoiceXML is defined and promoted by an industry forum, the VoiceXML Forum, founded by AT&T,… Continue Reading →

popular business and technical videos covering all aspects of communications technology

http://online.ucexpo.co.uk/Videos A selection of the most popular business and technical videos covering all aspects of communications technology from the Unified Communications Expo Seminar Programme

Establish an Internet Telephone Service Provider.

Establish an Internet Telephone Service Provider. Chose to build my own network, what would be involved? What costs would be associated with this? Would a managed solution be a better option? This really depends on what features you want to… Continue Reading →

Role Of Session Border Controller In SIP Trunk Deployments

Regardless of which SIP trunk deployment model is selected, businesses will need a new gateway function performed in their network that is different from the traditional TDM gateway. SIP trunking requires a network function that adapts or translates differing VoIP… Continue Reading →

SIP Trunking no longer just connects enterprise PBX premise-equipment to a service provider’s network – they deliver full Unified Communications.

SIP Trunking solutions are designed to help enterprises with an existing premise-base communication solution to start their migration to cloud-delivered communication services. SIP Trunking no longer just ensures business continuity, with rich group features, they now provide businesses with access… Continue Reading →

ISDN Commands (CISCO)

show isdn active Shows ISDN calls in progress show isdn history Shows ISDN call history show isdn status Shows ISDN line status show isdn timers Shows ISDN timer values debug isdn events Displays ISDN events in real time debug isdn… Continue Reading →

csim start “dial-string” (CISCO)

csim start dial-string Simulates a call to the specified dial string. It is most useful when testing dial plans. Here is the output from csim start # for a successful and an unsuccessful call. The unsuccessful call will have this… Continue Reading →

Commands to Verify Voice Ports (CISCO)

show voice port Shows all voice port configurations in detail show voice port slot/subunit/port Shows one voice port configuration in detail show voice port summary Shows all voice port configurations in brief show voice busyout Shows all ports configured as… Continue Reading →

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