IP Telephony & Contact Center Architects

born to learn & share ...

Cisco Unified CCX Agent E-Mail

Cisco Unified CCX Agent E-Mail Components and Interfaces   The following steps describe how an e-mail is routed using the Agent E-Mail feature: 1.The Cisco Desktop Agent E-Mail Service on the Cisco Unified CCX server connects to the mail store… Continue Reading →

© 2017 IP Telephony & Contact Center Architects — Powered by WordPress

Theme by Anders NorenUp ↑